Work before technology
Start with real tasks, roles, inputs and correct outcomes.
Let the work set direction, use intelligence suited to the task, and improve through verifiable results.
Start with real tasks, roles, inputs and correct outcomes.
Combine models, rules, tools and professional judgment to suit the task.
Establish domain context, evidence and evaluation criteria.
Retain evidence, human confirmation and reviewable business outcomes.
Turn feedback and errors into data and evaluation assets; update capabilities through expert review and regression-tested releases.
Business use creates feedback; feedback informs data and evaluation; approved releases bring improvements back into operations.